Artisan 3000 belt slipping

[mliebs8]

I just tried out my new 3000 for the first time and the belt slips when you try to start stiching, I actually have to grab the big wheel and help it get moving. I have the bobbin winder wheel set as far as I can get it to get more tension on the belt. The belt feels kind of slick, has anyone put a gates belt on this or am I over looking something. The motor belt seems to be fine and didn't need any adjustment.

[Randy Cornelius]

Tighten the belt if that don't work give them a call.

[mliebs8]

I tightened it as much as it will go, the belt seems to be too long. I'll just pick one up tomorrow at the auto parts store.

[superchute]

you might try some belt dressing on it to make it more sticky. I would bet thay did not send you the wrong belt but check the number and may be ask some on in the chat what may have a 3000 and ask there belt number

Russell

[mliebs8]

Well I called Artisan today and David took care of the problem right away. I didn't know it but the speed reducer is ajustable, all I can say is great customer service and well worth the price I paid for it.