truenorth Report post Posted November 4, 2014 First order with Joyce from Black River Laser, hands down the best experience ordering something online from start to finish just a wonderfull product packaged shipped and delievered perfectly!!!!BIG THANKS JOYCE!!! will be ordering once Im done making my first guitar strap Quote Share this post Link to post Share on other sites
biglew Report post Posted November 4, 2014 there products are so helpful Quote Share this post Link to post Share on other sites
Chief31794 Report post Posted November 4, 2014 I have lots of templates from Blackriver Laser, some of theirs, some I designed myself and they made for me, and they are all excellent. I also have a couple of maker's marks from her. Great people, great service, excellent products. Chief Quote Share this post Link to post Share on other sites
King's X Report post Posted November 4, 2014 Such great folks at BRL. Glad your experience was good. Quote Share this post Link to post Share on other sites
Jarednem Report post Posted January 12, 2015 I ordered some custom templates and I'm having trouble getting her to respond to my emails. Some of the email are template changes that are important. What's the deal? Quote Share this post Link to post Share on other sites
Chief31794 Report post Posted January 12, 2015 I order custom templates from them all the time and never have a problem. I send my design, she gives me a price, I pay the invoice and the template shows up a couple of days later. Couldn't be easier. Chief Quote Share this post Link to post Share on other sites
bylinesupplyco Report post Posted January 29, 2015 How do you guys go about designing your templates? In regards to programs that is. Photoshop? Illustrator? I have templates I need to get made through Joyce, just trying to figure out how to design them in a computer program to ensure accuracy. Quote Share this post Link to post Share on other sites
Chief31794 Report post Posted January 29, 2015 How do you guys go about designing your templates? In regards to programs that is. Photoshop? Illustrator? I have templates I need to get made through Joyce, just trying to figure out how to design them in a computer program to ensure accuracy. I design mine in Inkscape. Chief Quote Share this post Link to post Share on other sites
capsterdog Report post Posted February 1, 2015 Joy is always great to deal with, great people who make some great stuff. They are always so appreciative of their customers. Quote Share this post Link to post Share on other sites
biglew Report post Posted February 1, 2015 i use adobe illustrator and inkscape Quote Share this post Link to post Share on other sites
Jon P Report post Posted February 16, 2015 I bought one of their templates off eBay... Received an email from them stating that they may have sent the wrong one out... When it came in the mail, it was wrong, but they quickly sent the correct one.. Told my to keep both for the mistake. Made sure I was happy. I will definantly be ordering from them again! Quote Share this post Link to post Share on other sites
