justken Report post Posted January 14, 2011 Trying to find any info and a contact number for Western Saddlery.There aren't any other markings or numbers on this saddle.This one is a ruff-out training saddle with a 16 1/2" seat,looks well made.Lady said it was 3 years old but it has Mast hardware on it? Wouldn't do any good to post a picture of it,it had a very bad day. Horse flipped over backwards on concrete.Needs a new tree and then folks took sturrup leathers and fends off.Lady thinks tree mite still be under warrenty, but I can't find any info on company. Thanks for any help...Ken Quote Share this post Link to post Share on other sites
Saddlebag Report post Posted January 16, 2011 A warranty is usually good for workmanship, not a horse flipping over on it. That isn't normal wear and tear. I had a saddle by Western Rawhide with a Lifetime guarantee on the Ralide tree. The tree cracked at the stirrup bars because the seat screw on both sides had been driven in too close to the slot. I called WR to inquire about them honoring the guarantee. It was decided they would but labor would be charged at $65 hr and that was 20 years ago. Yet they had assembled the saddle. It was their doing. The saddle wasn't worth it. I actually had three come in from WR with the same problem. Quote Share this post Link to post Share on other sites
justken Report post Posted January 19, 2011 Hi Saddlebag! Didn't figure warranty would be any good,but told lady I would check into it for her.Would still like to find out who made it to see what tree is in it...Ken Quote Share this post Link to post Share on other sites
