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Bigpig

Maker's Leather Supply

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I made an order 10 days ago and I have had zero response from them.  Has anyone else used them?  Has anyone else had this problem?

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I assume you followed up with them by phone prior to posting your message?

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Yes, I did that as well with no response.

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I had never heard of them.  Certainly have no experience with them but if you read between the lines it appears to be a fairly new company with limited days of operation, hours, etc.  I suspect it is simply a delay in processing.  I doubt they have any sort of automatic order confirmation, etc.  I'd try them by phone until someone answers.

Edited by Tugadude

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The owner just responded to an email I sent him.

 

aaron.heizer@hotmail.com

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He is a one man shop- I have had good transactions with him in the past 6 months. But wears a lot of hats. Not excusing- just saying my experience was better.

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Call Aaron at:

 

cell phone number 254-242-9172

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Ive ordered from Aaron several times and had good results.

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I have ordered several times from them with no problems what so ever.

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Count me in as another satisfied customer, never had a problem before.

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Thanks for all the responses!

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Thanks everyone for the help.  Aaron Heizer reached out to me.  He is a stand-up guy.  He apologized for the delay and I will definitely recommend doing business with him!

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I believe aaron and a couple others are at the tradeshow in prescott AZ, and they posted on their social media sites they have had much higher volumes of orders with the new product line.  I know when i order something from them it takes a bit to get here, but if it's a rush I'd contact them  prior to ordering to make sure it's do-able.

 

On 2/25/2019 at 12:45 PM, Bigpig said:

I made an order 10 days ago and I have had zero response from them.  Has anyone else used them?  Has anyone else had this problem?

 

 

Edited by koreric75
added link

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I ordered a template on Sunday, Feb 24, and received it in the mail on Thursday, Feb 28.  Nothing to complain about that!

Gary

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They are amazing, Aaron and Janie run the place on their own plus help take care of their grandson and deal with out of state shows and events. 

i am a dedicated customer as they are dedicated providers. 

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