Shirefarm

It cleared customs in Denmark and disappeared after that. Denmark is a very small country. Post your stuff one day and it is delivered next day, that is how it is here. Parcel arrived in customs at 2th november and was released 6th november. So a delay from 7th november to now 16th is... They will not search for it anymore, case is closed by them.

Yes they insured the package, I paid for it. But they could not insure for the full amount. Yes there is a Track & trace number, but the parcel is lost. It has disappeared during transport. It was promised delivered 7th nov. In Denmark all packages are scanned every time they are handled, that makes it possible to follow it all the way. My package has not been scanned since 6th november and is nowhere to be found.

Hi guys, I need some advice, input and support in a deplorable case I stand in the middle of. It's about a shipment from Texas Custom dies, who disappeared on the way to me. the value of the shipment is around 2000 USD. The parcel is lost seller filed a complaint to USPS. What would you do and what would you expect seller to do about it ? Have any of you been in a situation like this ? I feel powerless and extremely sad here in Denmark, and I just want my tools that I should have been used to take a lot of pressure of me in Christmas sales... I am in dialog with seller, but nothing constructive yet. The parcel is gone and not to be found, a search for it has been done, but it is given up. Please if you have any input, advice or just anything...