fjohnson

Hi Bob, That may be but my real concern is the dishonesty and misrepresentation he gave me over and over. He told me on 4/1/15 that if I got my deposit to him by the following Monday, he would get my tree ordered so my saddle would be in the next batch grouping; 4/10/15 Hi Frank, Yes I did get your check, I'll finish up a few saddles, so I don't get confused, I'll call you shortly before I get started. 7/29/15 Next Thursday (Jeremy Stead) 7/29/15, at 2:52 PM, Frank Johnson wrote:Hi Jeremy, Just checking to see if you have a rough estimate as to when my saddle might be done? 7/1/15 Very close yes, Friday morning I hope. (Jeremy Stead 903-217-8974) 7/1/15, at 6:25 PM, Frank Johnson wrote: Hi Jeremy, Any closer to starting my saddle? 9/3/15 I haven't, I'm waiting on the tree, should be here before the end of the week (Jeremy Stead) 9/3/15, 2015, at 11:42 AM, Frank Johnson wrote: Have you started my saddle? Just to make matters worse, he won't refund the money ($150.00) I paid for the Breast Collar which after receiving it, I discovered he did not make it the right length so I shipped it back via FedEx. He told the BBB in Dallas that he sent what he was supposed to and didn't know anything about the special length. I sent him a minimum of 6 emails with the specs and he acknowledged same: 9/15/15 OK, now I can't sieve through all those emails. I have your breast collar info. I only need the saddle info please. (Jeremy Stead) I can't quite figure out how he got so many compliments on his work, etc. I never asked him for any discounts. I paid him exactly as he asked and both times ran the check to h=the post office on the same day he requested payment. The garbage saddle and tack I received from him look like they were made by a beginner nothing at all like what he has on his website. Lastly, when I complained about the problems and asked for a refund on the Breast Collar, His Reply was: "Too Funny" Can you believe it? I still can't understand how he stays in business except for "what he displays" on the website.

I had hoped to get a nice wade saddle from J. Stead when I viewed his website earlier this year (2015). Instead I got nothing but talk and after giving a $1,000.00 deposit, waiting 4 months, paying another $1,050.00 I received a saddle that wasn't even a wade much less what I ordered. I returned it (per J. Stead) - cost me $36.00 as he said he would reimburse the cost to me. It has now been 9 months and he won't reimburse me for the cost to return that saddle. Worse yet, the saddle I receive 3 months later, is all wrong. Wrong seat size, wrong seat color, wrong Breast Strap Size, - and not even close to the quality of what he shows on line. My saddle is about a 2 on a scale of 1-10. He also won't refund my money ($150.00) for the breast collar I returned as it was way too small for my horse. He has given me nothing but trouble, false starts (for months), and a junkie saddle - not worth $300.00 at most. Check with the Dallas, TX BBB. He wouldn't make any attempt to correct the situation.