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steveh

servo motor

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I have an issue with a servo sewing machine motor. The motor should not run until the pedal is engaged. When I turn on the control button the motor runs and the pulley turns, even though the pedal has not engaged. I took off the motor cover to look at sytem and how it works. It is a spring load linkage when the the foot pedal engaged that travels down through limit or proximaty switch. Can anyone shed any light on what the problem my be .

Thank You,

Steve

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Steve:

What is the brand name on the servo motor. Was it TCM, Artisan, or Newstar?

There was a bit of a problem in the past with servo motors carrying these brand names. There was a problem in the past with some (not all) of the servo motors carrying these brand names. They were all made in the same factory overseas, and it seems that the factory produced a couple of bad runs of these motors. Not all of them were bad, but just certain ones that were made using some defective parts which the motor company outsourced.

The bad news is, the motor company discontinued making the motor, and so now parts for these motors are getting hard to find. The parts were not available when we contacted the manufacturer.

The problem seems to be with a defective speed control box inside the motor. It seems that when this box goes, then the whole motor either quits or just runs on.

Since parts are no longer available, the best thing to do is just replace the motor.

Most sellers of the motor know about this problem, and they will offer you a replacement motor free of charge as long as you are within warranty.

Hope this is of some help to you. If you have any additional questions, please let me know.

Kindest Regards,

Ryan O. Neel

Neel's Saddlery and Harness

Cowboy Sewing Machines

1-866-507-8926

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Ryan,

thanks for the information, it is an artisan motor, and it is several years old and out warrenty.

thank you

Steve

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Steve:

You could try to contact with Artisan and ask them if they have any spare parts for it. I know they did at one time. Also, becuase they know about this issue, they may just plain offer to replace it.

I think Artisan offers a 3 year warranty on their motors.

Kindest Regards,

Ryan O. Neel

Neel's Saddlery and Harness

Cowboy Sewing Machines

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