Scary Leatherworks Posted September 2, 2011 Report Posted September 2, 2011 Hello to you all. I would like to tell you about some of the pitfalls in my type of business. I am not ashamed to tell you that I have made a mistake. I am human and I will make more, but not this one. When I place an order with my factory in Shanghai, it takes about 30 days to manufacture the machines. I normally order 40-50 COBRA Class 4's. It then takes about 2 weeks to get here, and another 3-5 days in customs before they get to my warehouse. We then spend 6-8 hours on each machine to make sure that when it ships to the customer, it won't come back to us for a silly problem. In May, I placed an order for 50 Class 4's. We then went to the Sheridan Leather show at the end of May. We sold 22 Class 4's at the show. When I returned, I ordered an additional 50 machines thinking that I will now have 100, and when someone orders one, I will have it in stock. Here is where the problem occured. I did not take into consideration (my fault), that it will now take an additional 30 days to produce the product. Instead of the customer waiting approximately 6 weeks, it is now 10. This is a mistake that I made, and I only made it once. It will not happen again. I now only order 50 at a time. I apologize to everyone that this oversite affected. Thank you for your continued support, and hopefully your understanding. Steve Thanks for the info Steve. I know I am anxious to get my machine, hopefully it lands in CA soon. We have already communicated about the possible arrival time and I'm sure it will be worth the wait. Scott McGary Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.