I would not recommend Wuta' awls. I bought the set of 4 (3 diamond awls S M and L size and a 2mm round awl) and they are not sharp so you will have to spend the time to learn how to sharpen it which is ok if you dont mind ruining at least one of the three and the small one broke immediately when i tried to use it for box stitching 2mm leather. I then contact them for a replacement which is where i am very disapointed with their customer service and attitude toward this issue. They first told me that they will replace it for free with my next order. I made my order with some tools and small pieces of their leather. but when I received it there was no awl and the leather color was completely off compared to the pictures so I gave a 2 stars review and asked them about my replacement tool. They tried to make me order again saying that they will send it this time... I refused as didn't anything else for the moment and I just spent 80$ for my last purchase. They decided to block me from the chat so I don't have any way to contaxt them anymore. So I went thru the website and mail address to ask for help. First they said that they would replace the awl but that I had to talk with the operators on the platform on which i bought it. Being blocked from the chat I asked how I could manage to do that... No more answer. New mail asking about what happened. Answer was "Can you help us with the bad review"!!! What kind of customer service is that? And if they can't accept a 2 stars review because I was not happy with the quality and color of the leather they should stop dong business online. So now they are trying to make me change my review in order to have my 7$ awl replaced. I won't change anything and I will certainly never order from them again. Their tools are of decent quality for the price (afordable well finished and wide range) but this not how you treat a customer that spent about 600$ on your products in the last 3 months or any customer at all. Baver, Kemovan, Since, Owden, Bowen, Oka Factory, Seiwa, Three Three, Philuda, Beagle, Kevin Lee, Kyoshin Elle are some examples of other brands (there is a ton on aliexpress etsy or amazon) that have the same quality, design and prices (probably same factory) as Wuta and their service and responsability is what you would expect from any brand selling online. I know I am biased on the matter but I do not advise to shop from Wuta unless you are ready to give up on any warrantee and customer care.
