I bought a cowboy long arm some months ago it sews great, set up was minimal, ryan was very helpful and did not get annoyed when asked stupid questions. The quality of workmanship of the machined parts is exceptional. I have had to call him on various occasions to ask more stupid questions and he still did not get annoyed, just spoke to me with respect never talked down to me, not even when I called him for a friend who was having trouble with a machine ryan never sold him, he just gave me the info. needed, from a business man working with the public, all I can say is this mans product and professionalism CAN NOT BE BEAT, give him a call before you decide.