Yeah, they told me last week that they were sending my stuff out in the mail. So this monday I called and was told the book came in miraculously that morning and was being shipped out first thing Tuesday. I never received confirmation that it was shipped, so I called up and was told the gal who's looking into it wasn't there and she'd call me back. Now they won't answer my calls unless I phone from a different number. This is becoming such a joke. I'm STILL waiting. I don't mind delays or back orders, but to be given flat out lies absolutely makes me mad. I don't lie to people and I expect the same, especially from a business. If there are problems, they need to tell me, not lie to my face. Right now I am so pissed off. I need the book, but will never order from these scumbags again.