I recently ordered some buckles and some of the bronc halter nose pieces they sell. The nose pieces arrived and I was told the buckles were back-ordered and would ship when they arrived. 2 months later, still no buckles, was told they were a Tandy item and they were waiting for them to arrive. Went to the local Tandy and they had lots of them, at a better price. Called and canceled the back order, which I had already paid for and ordered some saddle strings. They decided since it was a new order I would have to pay shipping. Not sure if I will order anything from them again.