Definitely email them for assistance.
I just started, and I wanted to order some quality Japanese tools. At first, I wanted to order from Goods Japan, but I heard from others that Leathercrafttools.com are the same but cheaper.
Before I bought my stuff, I asked them what the manufacturers are for the items. Most of their items are Kyoshin-Elle or Craft Sha items (Bevelers, overstitch wheels, edge tools, etc). The same ones from GoodsJapan. You can see the same images from both sites. Some of the other ones are sourced by them with their internal brands (LC - LeatherCraft) such as pricking irons. I confirmed with them LC tools are made in Japan also. To me, the pricking iron is very good quality, and it looks very similar to a Craft Sha pricking iron that I see on GoodsJapan.
I had advised them to advertise what brand the items were to help the community, but, so far, they haven't updated their site. Currently, I think their site is catered towards their Japanese domestic market. Therefore, the info may seem lacking or weird.
However, email them for more information.
