Tandy leather factory has no loyalty to there customers whatsoever my family has been doing business with them for over 70 plus years when the Spokane wa. Store got a new manager Jason he was doing some things that were just not good so I would contact the corporate office theay would look into it and he told them a pack of lies and had me and my business black listed from there store and if I go into that business I would be arrested and the corporate office is backing him theay won't even talk to me