Hello everyone! This is my first post though I've been a member and stalking y'all for a while lol!!. I'm a newbie to sewing on sewing machines. I purchased the Techsew 2750pro with the SS-1121-P Servo almost a year ago. When it arrived my fiancée helped with the heavy lifting (I'm 4"11) an we set it up. In the same week I discovered i was about to embark in a years worth of health problems & treatments that would make me put the very expensive (financed) industrial sowing machine aside. This week I thread the bobbin and the needle from the techsew videos. The issues I'm having is that I cant obtain the control and extreme slow speeds I see in all the videos online. I have tried turning the speed down to the lower setting even the lowest 500. I don't think the automatic needle positioning is on as well. I'm just not experienced in what I'm looking at or for that. I've tried many times on sample pieces of leather. I tried to load a video to show the slowest it will go feathering the pedal but they are all to large of files.I called Sewing Machines Plus the Vendor I purchased it from an was less than impressed with the help I was attempted to obtain. She said she would call Techsew about my problem and let me know. that was last week. I feel like I could be over looking something completely common sense to the more experienced. I'd really appreciate any input at all!! Thanks guys!! Stefanie