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ScottEnglish

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  1. CONCLUSION Below is the email I received from Le Prevo this afternoon: To confirm: leather received back this afternoon safe & sound. We checked through rest of batch of these shoulders from the tannery production run - all much the same as the original so there isn’t a replacement to send out. As we can’t predict when we’d be ordering another batch of these shoulders (or what the run would be like) a refund of the purchase price and postage cost has been made to you now. Thanks David Managing Director 413 Leather Ltd - T/A Le Prevo Leather No.1 Charlotte Square, NE1 4XF T:0191 232 4179
  2. Having looked back at my first posts in this thread I made an error in the above sentence. David suggested that I'd confused the flesh side for the grain side of the leather. He didn't tell me I had. But he did tell me that the scars on the leather were actually surface indentations resulting from damage during transit. AlZilla: I apologise for my unhelpful remark above.
  3. Le Prevo are arranging collection of the leather for which I'm grateful.
  4. You say the hide isn't great AlZilla. Let's be frank: it's awful. I've explained why I started this topic in the first place: because I suspected Le Prevo were trying to rip me off thinking me to have little or no experience of buying leather. You're wrong AlZilla in saying I didn't give David a chance to respond before starting this topic. We did correspond. And I told Le Prevo that I'd started this topic, and then resumed it. Accountability. Shouldn't leather suppliers be accountable to the folk who enable them to put food on their tables? We're buying a natural product that varies in quality. It needs to be graded. Apparently, Le Prevo grade their leather. Forum user fredk's experience of Le Prevo is this: "With Le Prevo I've bought 2nd quality, or damaged or leather with scars from them in their discounted list and I know what I'm getting. All other leathers were first rate, blemish and damage free." So why have I been sent poor quality leather on both occasions I've paid for, to use fredk's words, leather that is "first rate, blemish and damage free?" This question remains unanswered. The replacement leather that you mention? It wasn't all that great to be honest. But it was better than the first piece they sent me. Maybe it's about time leather suppliers up their game.
  5. If you take the time to read the first post in this topic AlZilla you will see that I did, to use your expression, reach out to David Richardson the managing director of Le Prevo. This happened the first time they sent me poor quality leather. After being told by David that I'd confused the flesh side for the grain side of the leather, and that the scars on the leather were actually surface indentations resulting from damage during transit, alarm bells started ringing. As some of the questions I'd asked David prior to buying that first piece of leather perhaps suggested I had little experience of purchasing leather, I suspected Le Prevo were trying to rip me off. To quote David Richardson/Le Prevo in an earlier post on this topic: "For context this is the first return of leather for this reason in the 8 months since I took over Le Prevo." So what are the odds a year later that I'm sent another piece of inferior quality leather? Pugnacious. One might think both your posts on this topic to be such AlZilla. But then I don't know you, so I'm not going to judge you on the basis of your posts as you judge me.
  6. Thanks Northmount for the information. Your comment made me smile Constabulary. David Richardson, the managing director of Le Prevo, has replied to the above email that I sent him. Here is his reply: "As per your previous return (and the returns policy) just send it back to us and we'll sort out a refund for you. Regards, David." I'm disappointed in his reply. He has offered no explanation for why Le Prevo have sent me inferior quality leather on both occasions that I've bought leather from him. Neither has he apologised for doing so. He is also unwilling to arrange for the collection of it which I don't think an unreasonable request in view of what he sent me (please see photos). Forum user fredk's experience of Le Prevo is this: "With Le Prevo I've bought 2nd quality, or damaged or leather with scars from them in their discounted list and I know what I'm getting. All other leathers were first rate, blemish and damage free." So why have I been sent poor quality leather on both occasions I've paid for, to use fredk's words, leather that is "first rate, blemish and damage free?" Please offer an explanation David Richardson.
  7. Below is the email I've just sent to David Richardson at Le Prevo: Dear David Richardson, I've twice bought leather from you and on both occasions it has been of inferior quality. You will find photographic evidence of the poor quality of the leather you sold me on the leatherworker.net site where I've continued the topic entitled 'Bad experience of Le Prevo'. Having viewed your trading terms you state: "The cost of returning goods will be paid by the customer unless we accept that there is a genuine fault with the product returned." I hope having viewed the photographic evidence you will acknowledge that there is a genuine fault with the leather and be gracious enough to arrange at your own expense for the collection of it as I've already been inconvenienced by dealing with this matter and would like to be spared any further inconvenience. I will be copying this email and posting it on leatherworker.net. Yours sincerely,
  8. Hi Sheilajeanne. It's a shoulder. I appreciate your comment. Thanks for posting it.
  9. IF YOU WANT TO UPLOAD MORE THAN ONE PHOTO RELOAD THE PAGE AND THEN YOU CAN KEEP ADDING THEM.
  10. To quote forum user fredk in the seventh post of the topic entitled Price quotes from UK suppliers: "With Le Prevo I've bought 2nd quality, or damaged or leather with scars from them in their discounted list and I know what I'm getting. All other leathers were first rate, blemish and damage free." This is the experience I would like to have from Le Prevo.
  11. I'm having trouble adding more photos.
  12. There are more photos which I'm trying to add which show that the marks (I presume stretch/growth marks) extend across the entire length of the shoulder. I've also a photo with part of the shoulder lifted up revealing the flesh side of the leather. The stamp mark states the size of the shoulder to confirm this is the actual shoulder that Le Prevo sent me.
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