I have the same tool and have been experiencing the same issues. If you don't keep both the angle and the line exactly it tends to either dig into the leather, taking out a chunk as it then sticks in it, or curves away, taking off little to nothing. It could be my inexperience with the tool and insufficient sharpening, but I did not have this issue (or not to the same extent) with a more conventional looking one from a Ukranian seller on Etsy - until that one broke. This tool is hollow ground, which when you get it right produces a rounder bevel than the conventional edger, which tends to makes a step that somehow has to end up rounded. Which is why I bought it. Gonna have to practice and use some of the tips above, not ready to give up on it yet ;-)