Artisan customer service, I hope it's better than thier sales follow up. I emailed two days after the announcement of the price reduction to verify price and availability and never heard back for a week. I had to call Dave and got a long speel about why he had not contacted me. Long and short they supposedly ran out of stock and were air freighting in some more at the standard pricing. Not in my budget for a hobby business. Guess I will look elsewhere. I noticed he did follow up here and let us know how many were available either.