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I currently have a customer that ordered some belts, two for himself and one with 'wording' as a Christmas present. I asked him the measurements ( you can see where this is heading) , and he told me. I made the belts , I sent them , he received . He then phones me up to say they are too long. WTF ??? I made them exactly according to the measurements that were given ( and exactly how I was taught). I asked him how he got the measurements. From an old belt...tip to tip , buckle to the pointy end I told him that is the incorrect way to measure a belt, but he argued the point, " but I've always measured my belts that way" . This went on for a while, back & forth . I then sent him a text with a pic from one of Al Stohlmans books on how to correctly measure for a belt, to the centre hole. I also explained that this is how leather workers like myself all over the world measure a belt for correct and comfortable fitting, and also making allowances for trophy type buckles etc etc. I explained all this ...nup, still wouldn't have it. I feel a bit insulted. Everything I have learned is down to the many books I have read by other master craftsmen and of course master craftsmen like Al & Anne Stohlman, and indeed from the many helpful people on this site. To my annoyance, I'll be making them again, but he'll be returning the others . Only THIS time, he got a tape measure and measured his waist.....the correct way. Thank f***k for that !!!!!! Wonders will never cease !! HS