mlapaglia Posted December 5, 2011 Report Posted December 5, 2011 Does anyone distribute any "Leather Care Instructions" when they sell a holster or other leather product? Michael Quote The key to immortality is first living a life worth remembering. Bruce Lee
Members gary Posted December 5, 2011 Members Report Posted December 5, 2011 I do - I make it the back of the label so they keep the label and, hopefully, also keep my address and contact details which are on the other side. I don't put much specific on it but more basic, general stuff (under the headings of 'Clean, Condition, Polish and Protect') and I mention products generally that they may want to try. If I put too much detail on and they screw up they may want to blame me. It's also a good place for any warnings about dye coming off until broken-in and so on. Gary Quote
Members Shooter McGavin Posted December 5, 2011 Members Report Posted December 5, 2011 I put a nice "care and feeding" instruction list on the back of my packing slip. Quote Zlogonje Gunleathers
Contributing Member TwinOaks Posted December 5, 2011 Contributing Member Report Posted December 5, 2011 We have a thread here called "Care and feeding" that covers this exact topic. The general consensus is that by providing the customer with care instructions, you not only appear more professional, but also dedicated to customer service. Quote Mike DeLoach Esse Quam Videri (Be rather than Seem) "Don't learn the tricks of the trade.....Learn the trade." "Teach what you know......Learn what you don't." LEATHER ARTISAN'S DIGITAL GUILD on Facebook.
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