Members Muse Posted January 3, 2012 Author Members Report Posted January 3, 2012 Next morning the hardware in the case broke (a copper tab broke off that makes contact with the e reader). I contacted Amazon and they said it didn't come with a warranty. I tried to fix it (solder iron, propane torch, stainless steel wire, a drill, glue). My fix failed (the light wouldn't work). I then discover that there was a warranty but it didn't transfer to the new owner (me). I started looking for a replacement and asked for suggestions at www.kindleboards.com, and all I got was 3 people saying I should contact Kindle Support and ask there for relief (I'd only talked to Amazon, not Kindle support). They are sending me a replacement, free. I asked if I could change the color from the hot pink and they let me pick my color, which I decided would be steel blue. Problem solved! Quote
Members Sylvia Posted January 3, 2012 Members Report Posted January 3, 2012 Next morning the hardware in the case broke (a copper tab broke off that makes contact with the e reader). I contacted Amazon and they said it didn't come with a warranty. I tried to fix it (solder iron, propane torch, stainless steel wire, a drill, glue). My fix failed (the light wouldn't work). I then discover that there was a warranty but it didn't transfer to the new owner (me). I started looking for a replacement and asked for suggestions at www.kindleboards.com, and all I got was 3 people saying I should contact Kindle Support and ask there for relief (I'd only talked to Amazon, not Kindle support). They are sending me a replacement, free. I asked if I could change the color from the hot pink and they let me pick my color, which I decided would be steel blue. Problem solved! That's awesome! Steel Blue is much more manly. Congrats! Quote A teacher pointed at me with a ruler and said "At the end of this ruler is an idiot." I got detention when I asked "Which end?"
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.