Custom Makers Network?

[Bob Blea]

I like the idea of having a referral network like this, and I now realize I need to set up my own entry in the directory. Thanks all! One big question that comes to mind though is how do I convince the rest of you (as my potential referal sources) that I am a quality maker? It seems pretty subjective, and even if I have lots of postings showing nice looking work, it's hard to know what my quality really is like or how good of customer service I provide without some sort of feedback. I do think this is work pursuing. I don't make holsters but I know people who do good work that I would refer a customer to if someone asked me to make one. But in these case these are people I know personally and I know their work first hand.

Bob

[Cyberthrasher]

One big question that comes to mind though is how do I convince the rest of you (as my potential referal sources) that I am a quality maker? It seems pretty subjective, and even if I have lots of postings showing nice looking work, it's hard to know what my quality really is like or how good of customer service I provide without some sort of feedback.

With quality pictures, I can tell how good someone's work is. But, the customer service is something that would have to be based on a trust relationship. I think by having a good listing of people willing to trade jobs, it would be up to the individuals involved to built those relationships with each other.

[Bob Blea]

With quality pictures, I can tell how good someone's work is. But, the customer service is something that would have to be based on a trust relationship. I think by having a good listing of people willing to trade jobs, it would be up to the individuals involved to built those relationships with each other.

Sounds reasonable to me. I certainly don't see a better way to do it. I do really like the idea...

Bob

[billymac814]

I would much father keep it on site as well. I don't know if opening up the gallery to the public is exactly what I was thinking as far as the "network" is involved however that may be fine for certain customers but for my good customers I'd rather hand pick someone.

I agree that with good pictures I can tell the type of work someone does. Its not much different than ordering something online and that's how most of us sell our items. Customer service is something that could be documented if our directory listing had a comments section. I doubt anyone wants to get into developing a rating system as that would be a bit complicated.

There's a few instances where I'd probably like to not just send the customer away to someone else but instead commission someone to do it and handle everything for them. This would be only for the best customers and only if I didn't expect any issues. I'm not saying taking credit for anyone's work or anything like that.

I could have used this last night as a good customer came in looking for a checkbook cover which is something I don't normally do, especially in a softer leather which is what he wants. I ended up taking the job, I can do it and have the correct stuff to do it with but I'd probably rather have just given this to someone that may do this type of stuff on a regular basis as it'll take me longer to do.