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Posted

Has anyone recently had any luck contacting Eric Frank from Tannery Row? I sent him an email about a month ago and unfortunately he was out of the office so I directed it to John as suggested by his autoreply but I haven't had any success getting a reply. I've just tried sending him an email again but unfortunately it seems that he's still out of the office. Would someone know another email that I could contact tannery row with? I live in Australia so I would prefer trying to get a hold of online communication before ringing them up. I appreciate any help and thank you for your time,

Rocky

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Posted

I also sent an email and never got a reply. I guess they didn't want my business!

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Posted

Well I wouldn't say but I'm guessing the owner is just away for a while. If someone here knows when he would be back it would be great to know :)

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Posted (edited)

I finally got an order I placed in December last week. Apparently they have had some turn over on their sales staff. The contact information I was given for them was: John Culliton owns Tannery Row and can be reached at john@horween.com or johntculliton@gmail.com. I don't have a contact number. I would love to order their leather directly, but it has been a challenge.

Edited by azrider
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Posted

Thanks for the info :). I tried contacting John but I haven't got any reply. If it takes six months to receive an order I think I better wait before they're back on track before ordering from them. I've been trying to get some shells with no luck and was hoping these guys would be able to sell some given their good history.

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Posted

I spoke with John about 3 weeks ago. I had started some orders with Eric Frank then suddenly he stopped responding to my emails. John took over from there and helped fill my orders. Try this number for John: 773-772-2026

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Posted

Thanks mate! I actually just got a reply from John today via email.

I spoke with John about 3 weeks ago. I had started some orders with Eric Frank then suddenly he stopped responding to my emails. John took over from there and helped fill my orders. Try this number for John: 773-772-2026

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Posted

John emailed me back, and the contact emails listed above are good.

  • 3 months later...
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Posted

I receieved an e-mail from Tannery Row noting their new ordering procedures. Any orders under 2000sq ft now go to:

Jon Crocilla

joncrocilla@thetanneryrow.com

Tannery Row - Horween Leather

Sales & Customer Service

847.452.9123

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