alexitbe Posted September 29, 2016 Report Posted September 29, 2016 (edited) Despite not owning one of their machines and being on the wrong side of the pond...Ryan O ' neel has been nothing but helpful and courteous, despite me not spending big bucks... That's great service.. I just wanted to let my appreciation be known.. Cheers Alex Edited September 29, 2016 by alexitbe Quote
Members cpirtle Posted October 4, 2016 Members Report Posted October 4, 2016 Ryan is a good guy, and his machines are top notch. I am fortunate to live about 30 minutes from his office and bought my machine from him roughly 7 years ago. 3 years ago I took off from leather working (knife making and forging) when my wife and I adopted a newborn and have only been back at it since around February. I called him today since the first time since I bought the machine to ask a few questions and check on some other items and not only did he remember me after all this time, he was extremely helpful. Quote
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