howlback Report post Posted September 2, 2020 Long story short, I ordered over the phone. Asked for a 2.5” round-end punch to cut rigging plate slots. They wrote 2.5” round mallet die on the invoice and asked me to confirm. Now I’m stuck with a 2.5” circle mallet die and claimed I never said the word “end.” The whole experience cost me $86.25. They wanted to replace it with what I actually ordered with the stipulation that I pay the shipping both ways, but I was given such a hard time about how it was my fault that I’ve decided to try to sell it on my own and take my business elsewhere. FWIW, I think it’s an industry standard to send a proof (which they didn’t) in order to avoid this type of situation. Share this post Link to post Share on other sites
Zimbak77 Report post Posted September 5, 2020 Hi, do you still have the heritage press for sale? Let me know please, I live in CA. Share this post Link to post Share on other sites
