CruseVegas

I saw that after I posted that. I think it says a lot about you and your company how you listen to your customers and the concern you have for customer service/relations. While this whole leather working thing is very new to me, recognizing companies that are good to business with isn't. Yours will be at the top of the list for me. Best to you in 2011

Tim I'm curious as to why you don't use USPS with delivery confirmation either first class or priority mail? While it doesn't give you the same "tracking" as UPS it does verify that the item was shipped for the buyer and that delivery has been made. The biggest difference is that UPS give you a date that it should arrive and USPS does not, but most USPS is significantly faster than UPS. For small items USPS can be 80% less expensive to ship. Just my 2 cents.