I've ordered from Maverick twice. Both were orders around $100. Their front desk folks were super courteous and transferred me down to the warehouse crew. The first order I placed they were out of the leather I wanted, but the guy spent a few minutes with me to find something else that would work for my project. I was very happy with them. I think you just have to call instead of place the order online. Hopefully they get the online ordering kinks worked out soon. I'd like to be able to see what's available at their MO warehouse.