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LePrevo

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Posts posted by LePrevo

  1. Posted · Report reply

    On 6/29/2023 at 3:25 AM, Handstitched said:

    @LePrevo Forgive the off-topic-ness of this question, but is Newcastle  Brown Ale still available? ( I saw your location)  

    Its no longer available here in Oz, to my knowledge,  and to my annoyance, it was my fave drop.  I know it got bought out by Heineken , but after that it suddenly stopped, like they just stopped producing it ....grrr!! 

    It used to be my  special annual  treat at Christmas to buy a case of NB .  Even Bass ale is longer around. That was  my 2nd fave, ...and so was Bovril , but thats another story .

    HS

    Still kicking about it seems - but not brewed locally (unless North Yorkshire, Netherlands or California counts) - https://en.wikipedia.org/wiki/Newcastle_Brown_Ale - the old brewery site is now an interesting mix of high rise student accommodation, futuristic University buildings and brownfield wasteland. 

  4. Posted · Report reply

    We've fitted a new type of blade to our wooden strap cutters in the workshop and they're the best we've ever had - not unusual to cut a hundred straps a week with them and still holding their edge after months of use at that level. Would usually be replacing standard blades after a couple of hundred straps

    http://www.leprevo.co.uk/cutting.htm - code T40 for a pack of 5 or T40 A for a single blade - given how well these last a single blade might be all you need and then don't have to look for a new cutting tool.  

    You also don't get that lethal blade overhang with them - much safer than using skiver blades in them.

    t40.jpg

  5. Posted · Report reply

    On 2/8/2023 at 1:40 PM, fredk said:

    I dispute this on the basis that the former owner Stu retired, the staff are the still the same bods, most of whom I have dealt with. The company is small, only about 6 workers. and as far as I'm aware it was those staff who bought up the company

    @LePrevo might come back on this

    I have placed a few orders now since Stu retired and my experience has been the same as before

    I'd been a customer of Le Prevo for around 15 years - was in the shop one day and Stu said he was going to close the place. Shame to see that happen and I'd be stuck for leather so gave it all of 2 seconds thought and said "how much for the place?".

    Will and Nick came over with the shop (thankfully) as did all the contacts, stock, suppliers etc. so not much has changed there. It's a small team of leather crafters happy to give impartial advice on tools and materials - we're not some warehouse operation where just the top hide in a pile gets picked and dispatched. If you want a hide of a certain size we'll look through stock and hand select one for you.

    If there's an issue with a piece we'd tell you beforehand - unfortunately in Scott's case something got sent out by mistake and we had to see it back in the flesh to confirm the issue before sorting it through the returns & refunds policy. 

    A shop customer looked over the returned piece on Friday and happily bought it from the clearance section - more like growth marks than scarring and suitable for what they wanted. As you noted buying leather in person is often preferable.

  6. Posted · Report reply

    On 2/8/2023 at 12:40 PM, chuck123wapati said:

    i have a couple of questions for you. When someone returns a piece of leather do you just re sell it until some one accepts it or what happens to it? When you get your leather from the tannery do you send back bad hides or do you just sell them without inspection? 

    For context this is the first return of leather for this reason in the 8 months since I took over Le Prevo. Anything that isn't up to what we would be happy to send out sight unseen goes in the shop clearance section where a customer can look it over and see exactly what they are getting (and priced accordingly). In Scott's case we think a rolled piece that was meant to go out in clearance got picked up as for his order by mistake. Inevitably mistakes happen but these scenarios are covered by the returns policy - for some things we really have to see it in the flesh to see the issue - which was the case here. 

  7. Posted · Report reply

    Marks on veg tan don't show up too well, especially on the low resolution pictures you provided so it's been difficult to assess the issue without getting it back and seeing it in person. Hence we'd asked if the parcel had been damaged on receipt - in case the leather could have been marked in transit (parcels can take a bit of a knocking).

    As per the returns policy in our Terms and Conditions (which customers accept when they place an order) if there's an issue with the items provided the customer sends it back, we check it over and you get a refund. Some people send back substituted items so we do have to err on the side of caution - but the returns policy is fair, applied equally to everyone and is compliant with customers right to cancel an order and ask for a refund. 

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