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For my last several orders at SLC, I've paid via PayPal. It's been a few months since then, and I can't find a PayPal payment option on their website anymore. Am I doing something wrong, or did SLC stop accepting PayPal?

Love 'em or hate 'em, I challenge anyone to show me a leather supply firm with better customer service than Springfield Leather. The Customer Service Love Culture that Kevin has created is exemplary. I was going to add IMHO, but it's not an opinion, it's a measurable fact. I won't bother you with my personal experience, but once again they took care of me on a special request and exceeded expectations. Springfield doesn't get enough praise on this forum (now that is an opinion) which I understand because when things go your way there's no need to alert the entire Global Leatherworker Community, but when they go bad most want the entire planet to know. Human nature I suppose. I got to thinking about all the times they impressed the heck out of me by going above and beyond and yet I hadn't reciprocated in any meaningful way beyond being a customer. So I decided to do something nice by way of some praise here on the Forum. My initial thought was to enumerate all my personal experiences, but that doesn't have much impact since if you're reading this you likely have the same stories. I wanted to do something that had a further reach, ideally something that could potentially have a multiplier effect by word of mouth, like this Urban Legend that demonstrates just how far Kevin will go when comes to taking care of his customers. +++++++++++++++++++++++++++++++++++++++++++ So the story goes that a friend of mine who is also a leatherworker has a buddy who lives near Springfield Leather and he's been a regular for years, often stopping by just to shoot the bull with Kevin and Rusty. Not only is he on a first-name basis with the entire staff, he knows all the regular customers too. It's a tight leather community up there as you might imagine. So this one time he's in the shop and notices Kevin chatting with someone he didn't know and hadn't seen before and that caught his attention and was sizing the guy up while he searched through his memory banks to see if he could place him. Rusty, Number 2 Guy at Springfield, noticed the buddy staring at "Stranger" and walked over chuckling "Man you are spending way too much time here if you're sizing up new faces." The slightly embarrased buddy replied "What else is there to do in this town? It beats looking at you. New customer?" "No, actually he's a long-time online customer, but it's his first visit to the store. He's on his way to Branson for vacation and decided to stop by and meet some of the staff. Helluva nice guy. Was there anything else you wanted to know, Inspector Smith? "Yeah, where can a fella get the same goofy haircut you got?" Rusty had just gotten a money's-worth haircut. Just then the "Stranger" said "Thanks" and shook hands with Kevin, then turned to the counter waving his hand and yelled out to the staff "Nice meeting y'all. Hey is that clock right?" Kevin said that it was but "Even if it were broken it would be right twice a day." "Oh Shit! I forgot about time time change. Dammit I'm way late! I gotta dead body to bury!!!!!" As soon as he said that he froze and my friend's buddy said that the entire store went dead silent. He said that everybody was looking at each other for confirmation that they actually heard what they thought they heard. The pause that followed made it obvious that it wasn't a joke and it sure as hell wasn't supposed to tumble out of his mouth like that, but it did. Kevin, who was standing fairly close to the guy all along, hadn't exchanged confirmation glances as everyone else had. He was just being polite not sure if the Stranger was finished with his thought. When it was clear that the Stranger had finished speaking, Kevin look a half step, leaning in closer to the guy, and said in a low, but still audible voice: "You need to borrow a shovel?"