toxo Report post Posted November 21 As I wrote elsewhere, I ordered a compressor from Amazon and it arrived with a slightly damaged air filter. I reported it and told them it was the air filter, they asked me what I wanted to do and I said replace it with another. I think this was Tuesday. They then told me to view the returns label, the replacement would arrive on Thursday and someone would pick up the defective one on Saturday. I then spent a goodly amount of time trying to tell someone that a replacement air filter would suffice. There's nowhere on the site to do that. Amazon have things so slick that it's actually better (for them) to do one in/one out. Once I got over myself and stopped getting frustrated it dawned on me that I couldn't fault the service. They have things so dialed in that it would mean more faffing around to do it another way. Rant over. I have my new compressor and I've got it setup and it's working well. If I can nit pick just a little, I have my skiver working really well. It has only one motor but I can use it reeaally slowly and get a very good skive but the microswitch on the vacuum won't open unless I go just a tad faster. I have had it perfect but then the switch doesn't close completely. Like I said, nit picking. Maybe I'll sort it in the future. I'm happy. Quote Share this post Link to post Share on other sites
Constabulary Report post Posted November 21 Welcome to the new world and to the 21st Century (Reminds me of Bad Religion - 21st Century boy) Well, thats how it works today. I once ordered a router and it arrived badly packed up and damaged - the slide plate broke. Reported a damage got a full refund and I asked where to send the broken machine they said I can keep it if I want or they send me a return label - well I kept it and installed it to a router table so the machine was free Now I have 2 routers. Same thing with eccentric sander - the dust container was broke and I got 50% refund - glued the container with super glue and soda so I got it quite cheap.J just some optical issues (well its a sander WTFC) BTW - I never ever buy from Amazon - when you compare prices they seldom have the best price. Ebay often is cheaper. But to each his own. Quote Share this post Link to post Share on other sites