Would you return these goods?

[ruthless]

Would any of you like someone to buy your product to check out, copy, incorporate it into their own, then return it, whether or not the quality was good. That was the whole purpose of the purchase. I say the buyer should "man up". The purchase was made. The information was learned. Mission accomplished.

Where exactly did I say I was going to copy the design and incorporate it into my own?? Checking out the quality and finish is very different to copying. Do you think there's something sneaky and underhand about checking out the competition?

Shorty after I placed the order with this company I contacted them and asked could I come to the US and learn from them and then return to Oz and open a franchise of their business. When the owner said they were interested I told them about the order I'd placed and how it was to see the quality and finish and hardware used. I was completely upfront with them.

Yes, I agree that my mission was accomplished, but does that make it ok to send out crappy goods? Just because I bought them for research purposes, does that mean I'm not entitled to a quality product? I asked should I return them, not should I demand a refund. It was all the other posters that said to get my money back. Sure, getting a refund would've been nice, but I never really expected it to happen, so having another batch sent to me is a satisfactory outcome.

[UKRay]

Checking out the competition is an essential part of any marketing exercise. How people choose to do that is entirely up to the individual. IMHO it is underhand to pretend to buy goods to use and then, having stolen the intellectual property, return them for refund. You say this was not your intention - then so be it. I don't know you or your intentions so have no reason either to disbelieve or believe you.

The way I read RDB's post was that he felt much the same. It wasn't a personal attack on anyone, just a simple stating of the facts and asking some extremely pertinent, if rhetorical, questions.

Getting a good replacement for shoddy goods is always acceptable, but, IMHO a cash refund is better!

Ray

[china]

I f you bought them for reaserch then chalk them up to reaserch and produce a better product that is what reaserch is all about

[HarryB]

This time I agree with the "ranters". The price you paid was for research; not for use. I also agree with you: the price is way too high and the quality looks like it really sucks. For that kind of money, all the edges should have been slick and a lot more attention to detail. Just my picky 2 cents worth.

[tonyc1]

At least you now know what quality not to make, so your research has paid off!

Tony.