Members kk1992 Posted February 20, 2010 Members Report Posted February 20, 2010 about 2 1/2 to 3 weeks ago i ordered needles, artificial sinew, and a 6-8 foot vegetable belly from leather unlimited. i callled them 3 days ago and they said the belly was on 4-6 month back order and that they would send my needles and sinew so that the would be there the next day, it is 3 days later, still no shipment in. do not work with this company, their customer service leaves sooo much to be diesired, i will be posting a complaint with the better buisness beureu. just a warning to all those looking for a cheaper scource of leather, the prices are literally too good to be true. Quote
Hilly Posted February 21, 2010 Report Posted February 21, 2010 about 2 1/2 to 3 weeks ago i ordered needles, artificial sinew, and a 6-8 foot vegetable belly from leather unlimited. i callled them 3 days ago and they said the belly was on 4-6 month back order and that they would send my needles and sinew so that the would be there the next day, it is 3 days later, still no shipment in. do not work with this company, their customer service leaves sooo much to be diesired, i will be posting a complaint with the better buisness beureu. just a warning to all those looking for a cheaper scource of leather, the prices are literally too good to be true. Leather unlimited has never done wrong by me. I've ordered by phone, and have gone there in person, and never had any trouble. I stopped ordering leatherworking supplies over the internet when at all possible. You almost always get better service when you talk to people on the phone, or go to their business. Quote
Members Randy Cornelius Posted February 21, 2010 Members Report Posted February 21, 2010 I have done business with them several times in the past and have never had any complaint. Quote
Members kk1992 Posted February 22, 2010 Author Members Report Posted February 22, 2010 i can't get them to send my stuff, everything they have done has been slow and days behind, i ordered supplies from them weeks ago because i have a deadline to meet, and now i am russhing around like a chicken with it;s head cut off to get everything together. Quote
Members Construction Leather Posted March 10, 2010 Members Report Posted March 10, 2010 about 2 1/2 to 3 weeks ago i ordered needles, artificial sinew, and a 6-8 foot vegetable belly from leather unlimited. i callled them 3 days ago and they said the belly was on 4-6 month back order and that they would send my needles and sinew so that the would be there the next day, it is 3 days later, still no shipment in. do not work with this company, their customer service leaves sooo much to be diesired, i will be posting a complaint with the better buisness beureu. just a warning to all those looking for a cheaper scource of leather, the prices are literally too good to be true. Go to www.brettunsvillage.com.I had the same problem with leather unlimited years ago,they didnt even call to say that they had them on backorder.Just left me hanging.The one nice thing about brettuns is that he will walk back into the warehouse with you on the ohone and lay hands on the item that you want.No guessing as to whether he has it.Another supplier is KLC leather.They have a good variety of hides and while they do charge for shipping they are fast and the quality has been good to excellent. Quote
Members rich11coop Posted February 28, 2012 Members Report Posted February 28, 2012 Bringing this back alive! Placed an order Jan. 10th didn't recieve anything by Feb. 15th, emailed and they had stuff on B/O with NO ETA but shipped (& billed) a partial, supposedly on Feb. 16th. It is now Feb. 28th & I have not recieved ANYTHING! They do a very, VERY bad job of acknowledging, processing, communicating and shipping. I'm done with them regardless of price, it's just not worth the HASSLE! Coop Quote
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