returning a portable sewing machine

[esantoro]

If I want to return a 40lbs machine, may I simply refuse delivery of the machine and ask that UPS return it to sender. No additional shipping charge was paid, but I suppose I'll have to ask about restocking charges.

[Art]

Hi Ed,

You can refuse it, the shipper may be hit with a return charge. Keep in mind, it is just going to show up on their dock with no RMA or anything.

Art

If I want to return a 40lbs machine, may I simply refuse delivery of the machine and ask that UPS return it to sender. No additional shipping charge was paid, but I suppose I'll have to ask about restocking charges.

[esantoro]

Hi Ed,

You can refuse it, the shipper may be hit with a return charge. Keep in mind, it is just going to show up on their dock with no RMA or anything.

Art

Hi Art,

I checked with my credit bank, and there has been no charge yet. Either the merchant hasn't yet put through the charge, or they were unable to get the machine and have not yet notified me. I told my credit bank to flag any charge from this merchant.

I called the merchant today and left a message to cancel my order. I'll call again tomorrow. This merchant has been having trouble getting what I've ordered and doesn't think to call and tell me what's up, making me wait unexpectedly. I found another merchant who promises to deliver within a few days, so I went with him.

ed