Can't Play Youtube Videos

[Hilly]

For the past few days, I have not been able to watch videos on YouTube. The page opens, and everything shows up except the video. The sound plays, but no video. I've recently installed the most recent version of Firefox browser, and installed flash updates. I can't watch videos using either Firefox or Google Chrome. Any ideas? I'm not geeky enough to figure this one out.

Thanks,

Hilly

[roo4u]

perhaps reinstall flash

[particle]

I had the same problem at work for two days last week, but it came back suddenly - I was getting plugin errors.

[Hilly]

I've updated my java, reinstalled flash, used PC tuneup.

I go to youtube and click on a video to watch, and for a split second I get the black box where the video would normally appear, then it disappears. I tried refreshing the page several times, and all I can get is the audio. I still get the comments left by others, thumbs up down thingy, and the rest of the page. Just the video part will not load. I don't know what else I can do.

This sucks, 'cuz I was wanting to watch some videos on leather working!

Edited March 8, 2011 by Hilly

[pooh]

Do you get a plugin has crashed popup message when you go the youtube?

These things are hard to diagnose remotely, but I have two suggestions.

1) Make sure the plugin is enabled.

In Firefox goto Tools/Addons and look for Shockwave Flash plugin. Make sure it is enabled.

I think you can do the same thing in Chrome by typing about:plugins in the address bar.

2) If it is enabled, you can try using the official Adobe Flash uninstaller to completely remove flash then reinstall.

Official Abobe Flash uninstaller tool can be found here:

http://kb2.adobe.com...1/tn_14157.html

Reboot once uninstalled.

Download the latest version and try installing again:

http://get.adobe.com/flashplayer/

I hope this helps.

[Wolfsax]

I had this issue as well, but got it fixed. Try right clicking on the video and if your "settings" isn't grayed out, disable hardware acceleration. If not, hit the popout option to get the video into another window, and you should be able to click it. Hope that helps

[Hilly]

I had this issue as well, but got it fixed. Try right clicking on the video and if your "settings" isn't grayed out, disable hardware acceleration. If not, hit the popout option to get the video into another window, and you should be able to click it. Hope that helps

Thanks, I had it figured out a few days ago. It was exactly what you described, and must have happened when I updated the Firefox browser.