JeffGC Report post Posted April 25, 2012 I've been making holsters since 1969, hand sewing until about two years ago, when I purchased a Tippmann Boss. The Boss was sold and shipped this past Monday morning and my Cowboy CB4500 was delivered a few hours later. Originally, I had ordered the short-armed CB3500 but, after reading many posts on this forum, I changed my order to the mid-armed CB4500 (16.5"). This is really quite a machine and built like a tank. The shipping weight was over 300 pounds! It took me about thirty minutes to assemble the machine. It was obvious that Bob Kovar, at Toledo Industrial Sewing Machines, had carefully checked everything and had adjusted the machine before shipping. I threaded the machine (Bob has a very helpful video on threading on his website), grabbed a couple a scraps of leather and started sewing. Everything worked perfectly. I cannot say enough nice things about Bob. He's has been extremely helpful and patient with my questions. As a businessman, he gets it, treating me as I would like to be treated. He does what he says he will do and, if away from the phone, promptly returns calls. Jeff C. Quote Share this post Link to post Share on other sites
Bluesman Report post Posted April 25, 2012 Congats. I so much want a Cowboy. It's on the list and I will be going to see Bob. Let us know how it works out. Jon Quote Share this post Link to post Share on other sites
CowboyBob Report post Posted April 25, 2012 Hey Jeff,I'm glad to hear you got the machine & everything is going great. Thanks so much for the kind words & thanks so much fer being a great customer! Bob Quote Share this post Link to post Share on other sites