What's Happend With Barry King Tools?

[Skwerl]

Skwerl, sorry you're having trouble, I think you will find that your order is being processed and you'll get it. You didn't indicate where you are, if you're over seas it could take some time to get them to you. I've bought tools from Barry King for years and he doesn't communicate well, I'll agree but he does deliver and it is very high quality merchandise. I placed an order around the same time, not sure of the date, as I said above and the tools were delivered within 5 days, I think it was more like 3. I would call on Monday, they probably won't be in today or this weekend because of Thanksgiving, but they should be back to work on Monday and they are in the Mountain Time Zone as noted above.

Chief

It's all good. I sent him an email. I have a lot of Barry's tools and the quality is impeccable for a decent price. If I have to wait a bit it is ok. I probably just ordered some odd balls he didn't have any stock in. I'm in Florida by the way.

[bluesman1951]

Lutz , I went to the Barry King Site . There appears to be no way to contact them direct . Its a simple order something put it in the cart pay and say where to ship to . Looks like they are not talking to any one . Suggestion there are other companies that carry Barry King Tools maybe you call them they have contact information and appear willing to talk to a customer . I will help you with this in any way I can . Send me a message on this site and I will try to get this done for you . I know how hard this can be . I would like very much for you to have sucess in getting this tool . Bill

[RWB]

Lutz , I went to the Barry King Site . There appears to be no way to contact them direct . Its a simple order something put it in the cart pay and say where to ship to . Looks like they are not talking to any one . Suggestion there are other companies that carry Barry King Tools maybe you call them they have contact information and appear willing to talk to a customer . I will help you with this in any way I can . Send me a message on this site and I will try to get this done for you . I know how hard this can be . I would like very much for you to have sucess in getting this tool . Bill

There is a contact page on Barry's website, and it has ALL of his contact info. I call him frequently, but since it is a machine shop sometimes with the equipment running they can't hear the phone. He is very willing to to sell to ANYONE. Or you can order directly off the internet. Please DO NOT publicly diss the very people that sponsor this forum, their money PAYS the bills. Barry is a great business man and a long standing friend of many people here, and when the comment is that "he doesn't appear willing to do business" he might take his money and advertise elsewhere. I have seen this happen to other sponsors of this forum and frankly, I am sick of it. Bad press on the internet is very hard to get rid of. If you have a problem maybe it's best to be quiet and order from someone else.

Ross

Edited November 26, 2012 by RWB

[colttrainer]

There is a contact page on Barry's website, and it has ALL of his contact info. I call him frequently, but since it is a machine shop sometimes with the equipment running they can't hear the phone. He is very willing to to sell to ANYONE. Or you can order directly off the internet. Please DO NOT publicly diss the very people that sponsor this forum, their money PAYS the bills. Barry is a great business man and a long standing friend of many people here, and when the comment is that "he doesn't appear willing to do business" he might take his money and advertise elsewhere. I have seen this happen to other sponsors of this forum and frankly, I am sick of it. Bad press on the internet is very hard to get rid of. If you have a problem maybe it's best to be quiet and order from someone else.

Ross

Why should a person be quiet, if they are not getting service why not let others know. That is what keeps business honest.

[CWR]

I ordered a maul on Monday of last week and it was here in Alpine TX. On Weds. I would say that is pretty good service. I have never had anything but good experiences with Barry.

CW

[Chief31794]

I just spoke to Barry, he was out last week. He remembers the gentleman from Germany and said that he returned the email about a week ago and perhaps it got lost in hyperspace. Anyway, he said that shipping to German is normally about $35.00, and that if he pays via paypal, the site automatically calculates the shipping. You could always enter the order, check the shipping and just not confirm the order if you aren't okay with the shipping cost. He answers the phone at 307-672-5657 and is there now.

Chief

[bluesman1951]

There is a contact page on Barry's website, and it has ALL of his contact info. I call him frequently, but since it is a machine shop sometimes with the equipment running they can't hear the phone. He is very willing to to sell to ANYONE. Or you can order directly off the internet. Please DO NOT publicly diss the very people that sponsor this forum, their money PAYS the bills. Barry is a great business man and a long standing friend of many people here, and when the comment is that "he doesn't appear willing to do business" he might take his money and advertise elsewhere. I have seen this happen to other sponsors of this forum and frankly, I am sick of it. Bad press on the internet is very hard to get rid of. If you have a problem maybe it's best to be quiet and order from someone else.

Ross

You are way out of line with this sir . I went to the site tried every option to find a contact page and could not . I mean I really tried clicked on every option and never saw a phone number or email info . I understand loyalty completely. Simply not going to stand for a butt chewin when I was just trying to help some one . I live here and speak the language and could not find a contact page ,so what chance does a guy from Germany stand ? I dont use these kind of tools in my leather working ever . Have no vested intrest in this ,no money to be made ,cant see why I am involved . So Ill just step back from this one nothing to win here . Thank you for your words . Bill

[Bluesman]

Here is Barry's contact info from his page

http://barrykingtool...m/contactus.htm

Edited November 26, 2012 by Bluesman

[RWB]

My point is that Barry King, as well all the other advertisers on this web site, pay the BILLS for this site. Barry runs a fine business and makes a fine tool for a very affordable price, and I do not believe that his customer service should be called into question when he didn't respond over a holiday weekend. To do that is an over reaction.

I am not trying to start a fight, however this is not he first time that people have gotten on their keyboards, and gave one of the sponsors of this website a undeserved poor rating. Whining does not keep business honest. Honest business owners keep their business honest, and Barry King is a very honest man.

Ross

P.S. If you get on www.barrykingtools.com there is a link to a Contact page no matter were on the site you are. His e-mail and phone number are clearly advertised.

[Bluesman]

My point is that Barry King, as well all the other advertisers on this web site, pay the BILLS for this site. Barry runs a fine business and makes a fine tool for a very affordable price, and I do not believe that his customer service should be called into question when he didn't respond over a holiday weekend. To do that is an over reaction.

I am not trying to start a fight, however this is not he first time that people have gotten on their keyboards, and gave one of the sponsors of this website a undeserved poor rating. Whining does not keep business honest. Honest business owners keep their business honest, and Barry King is a very honest man.

Ross

P.S. If you get on www.barrykingtools.com there is a link to a Contact page no matter were on the site you are. His e-mail and phone number are clearly advertised.

Look Above your post. I use it all the time. And Barry is Aces in my book. Great tools, Great Service and answers all my questions. Even the dumb ones.