Elliot Report post Posted February 6, 2013 What can I try to fix these problems? Back stitching is not matching forward Knots are on top or bottom and change every inch or two Can get it to sew and look good on scraps of the same leather as the good pieces, but good ones get screwed-up. The thread is under tension when the feet are lifted, by hand or knee The thread take-up arm seems to be out of time to the needle The leather is pulled forward at end of stitch at times causing short stitches The more I look at this machine the more it looks like a anchor with 2 ft of rope for a 6in boat in 1000 fathoms of water Thank you for any help you can give. Quote Share this post Link to post Share on other sites
Catchndreams Report post Posted February 7, 2013 Call Artisan, they will help you. 888-838-1408 Quote Share this post Link to post Share on other sites
Cobra Steve Report post Posted February 7, 2013 Hi Elliot. If Artisan can't help you, please call me. Thanks, Steve Quote Share this post Link to post Share on other sites
Elliot Report post Posted February 17, 2013 (edited) Call Artisan, they will help you. 888-838-1408 I asked them about thread tension not working.All I got for a reply was silence, not much help! Hi Elliot. If Artisan can't help you, please call me. Thanks, Steve I have called you before and it was a wast of my time, do not need more. Edited February 17, 2013 by Elliot Quote Share this post Link to post Share on other sites
Gregg From Keystone Sewing Report post Posted February 18, 2013 I asked them about thread tension not working. All I got for a reply was silence, not much help! I have called you before and it was a wast of my time, do not need more. Ouch! Cobra Steve is a well respected contributor around these parts, often helping folks who will never offer a dime for his time, expertise or services. No reason to drop killer statements here. Quote Share this post Link to post Share on other sites
pabloz Report post Posted February 18, 2013 I have called you before and it was a wast of my time, do not need more. Yup....after a slap like that it's gonna be hard to find anyone willing to help ya out. PZ Quote Share this post Link to post Share on other sites