Jeepgirlamy Report post Posted April 1, 2017 I am looking for another supplier for a backup and would appreciate all recommendations I had been ordering from Zack White for my Latigo straps and got wonderful customer service until recently. My recent order was sent to a very old address that I had not had orders shipped to in almost a year. They sent it to that address even when paid Paypal with my correct shipping address on both my order and Paypal. I messaged them through their website along with and email, no answer after a few days I called and was told no one was there that could help me but the lady said they would send my order out to the correct address, they did. I received it today and 1/2 the order was poor quality and not want I am use too with them. I am waiting till Monday to see how they handle this and hopefully will re-send the correct leather. As you can see in the picture the edges are not black and when you feel the leather it is very rough. I cannot use this because I give my customer quality and will not pass this on to them. Quote Share this post Link to post Share on other sites
nrk Report post Posted April 2, 2017 feel for ya have you tried any of tanneries directly? HO requires bulk order, but Wickett and Craig's leather is also wonderful and they sell a side (as no minimum). Haven't tried latigo type, but expecting to be as good as their tooling and bridle. btw, buckleguy have straps also Quote Share this post Link to post Share on other sites
