I recently placed my first Horween order with Eric. I too was baffled by the lack of info on the site so I contacted Eric directly and let him know what I was interested in purchasing. He gave me a quote for my order including approximate shipping costs. When I placed my order Eric told me that it would take about 4 weeks before my order was ready to ship. Considering all the help and attention I got from Eric I'd be glad to order from Tannery Row again...let's just see if my order ships on time!