Never had a machine before, just hand stitched so i decided to try a machine. I do mostly biker bags, belts, tank panels etc. Got the machine Fri night and set it up, very intimidating to a newbie, so i spent the weekend getting aquainted with it, not touching it much except to polish it a little. Today i figured i'd give it a try, only after talking to Steve first. The thread was already threaded, no spool of thread attached though as there was enough from the factory test to give it a try as per Steve, i practiced some stitches and even practiced back stitching some to lock it in. Really felt good about it. So i dethreaded what was left in the machine, left the bobbin thread alone as there was plenty there, and i threaded the top thread as per dvd instructions and looks good so as i was watching the dvd to sew it only sewed in reverse and punched holes in the leather, the handle was not in reverse. HELP!!!!!!!!. Waiting on a call from Steve now.(feeling sorry for him with me as a newbie for a customer)