I'm looking to get into sewing with a machine for my leather goods. I've been handsewing for years and I'm ready to take the plunge and buy a machine.
Rather than discuss machines, I would like to know who has the best customer service and can help with any setup problems, and issues that may arise down the line. I'm in a rural area and don't even know where the closest tech shop would be. I want to buy from a company that has the best customer service.
This is why I'm choosing to buy new instead of used.
And of course I'll need a specific machine, to sew 2 layers of up to 6 ounce (each) leather. But I would think there are more than a few companies that have a machine to meet my needs.