The Rise and Fall of the Retail Industry of the USA

[Ferg]

You will likely think that I pushed the envelope this time but actually I didn’t.

We have about 50 or 60 plants left from the greenhouse that I would like to plant with the least amount of preparation possible.

Lowe’s had a plastic window box 35.75” x 6.6” on clearance for $3.19. Wife and I went to see if they actually had any. They were on the shelf with an original tag at $13.95. I went to the cashier in the garden center and told him they were advertised at $3.19 and asked him to check it for me. His info said the higher price but why didn’t I check at the service desk.

Spoke to a lady at the service desk laying out the problem. She said her computer said $13.95. I showed her the page on my cell. It clearly said it was on clearance and only available in store. I told her I had become so dissatisfied with Lowe’s and some of their policies that I was going to stop shopping their stores. She agreed with me and said let me get a manager to speak with you. A man with the name “MAX” on his jacket appeared but was hesitant to come over to me and discuss the problem, she convinced him to speak with me. I should have known there was something up at that point in time. He was obviously agitated and didn’t really wish to speak to me. I showed him the page on my cell and went through the deal again. He said that isn’t our store. I said this page is from this Lowe’s and the price is stated as $3.19. He wasn’t going to honor it. I said, "You know Lowe’s is getting a reputation for being a bad place to shop”. He got crusty and told me if I didn’t leave the store he would have me thrown out! I laughed at him and said you have got to be kidding! I walked away and met up with wife and we left.

After getting home and thinking about the episode for awhile, I believe he was standing somewhere very close to me while the lady I first spoke to was trying to help. He probably heard my conversation with her and was ready when I went to him for help on the matter.

Obviously did not wish to discuss the matter of Lowe’s being Slip Shod. I wasn’t nasty to the lady or him certainly surprised by his wanting to throw me out of the store. I am still thinking about how I wish to approach this event with the home office. Lowe’s has definitely been getting worse with almost everything. No inventory when they say they have it, junky product, way overpriced,  happening with many outlets not just Lowe’s.

BTW: I checked the site when we got back to the car. The $3.19 clearance on the item had been removed with $13.95 inserted.

It would have been nice to punch him in his round red face but I didn’t even think of it until later. LOL

Wife and I have serious doubts about ever enjoying our lives as we used to.

Ferg

Edited July 6, 2022 by Ferg