genuine Coates?

[1hp]

was purchased on ebay. to be fair the seller did not mention Coates in ad. other sellers are. after sewing a few inches on Cobra 4, left end of machine covered in lint.

[Constabulary]

I´d rather check with the manufacturer

[1hp]

their customer service is more aimed at the industry rather than hobbyists. attached is an image of their label from their online catalog.

[AlZilla]

2 hours ago, 1hp said:

their customer service is more aimed at the industry rather than hobbyists. attached is an image of their label from their online catalog.

But I bet they'd like to know if their brand name is being pirated. Searching for "Coats Industrial Thread" turns up nothing that looks like yours. The blue dot with the chain is something they use, but I don't see any like yours.

Interesting.

EDIT: A search for "Coats Star Nylon" turns up 1 junk seller on ebay with some. Nothing that looks like a reputable thread dealer.

Edited May 27, 2024 by AlZilla

[kgg]

14 hours ago, 1hp said:

was purchased on ebay. to be fair the seller did not mention Coates in ad. other sellers are. after sewing a few inches on Cobra 4, left end of machine covered in lint.

I would also email Coates with a photo of the spool of thread showing labels (top and bottom), the mess it left on your machine and where / who you bought it from.

Here are some contact info from "PissedConsumer" site ( https://coats-group.pissedconsumer.com/customer-service.html )

Coats Group Phone Numbers and Emails
Toll-Free Number:

    (800) 242-8095
    Charlotte NC

Customer Service:

USA    (704) 329-5946
    Charlotte NC

Canada    +1 905 850 9200
    30 McIntosh Blvd Unit 1 Concord Ontario L4K 4P1

 

[1hp]

thx, will contact them tomorrow as today is a holiday.