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Posted

I just got another email from them about buying a workshop manual and parts list for my 45K - I haven't got the 29K ones yet and I paid for those weeks ago along with the subscription. I can't believe these guys... maybe I am being unreasonable and this is simply the way they do business but if I take money for leathergoods I expect to deliver the goods - is there any difference here? Should I just be patient and wait?

"Some mornings, it's just not worth chewing through the leather straps"

Ray Hatley

www.barefootleather.co.uk

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Posted

Hmmm... After reading these posts, I'm seriously wondering if I want to subscribe with a company that so disfunctional. Sending renewal cards to people who haven't even received the magazine yet? Sending out envelopes full of blank papers? Ignoring numerous requests for sample magazines? Yeah, that seems like a recipe for failure to me.

It sounds like the magazine itself is a good product, but the distribution and support staff seem to be woefully incompetent. Maybe if someone sent this thread to the owners of the company they could shake things up a bit and get these problems fixed.

"Courage is being scared to death, but saddling up anyway."

(John Wayne)

Posted

I've had the same experience as most everyone else. I requested the sample magazine as soonas Jo posted it and got a renewal notice. I'm definitely not ecouraged to try them out either.

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Posted

I also got a renewel notice last week, but then I got the magazine on saturday

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Posted

I got my copy today!

"The gun fight at the O.K. corral was actually started by two saddlemakers sitting around a bottle of whiskey talking about saddle fitting"...

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Posted

I also got a renewal card and no magazine.

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Posted

Spoke too soon. Mine showed up today.

  • Moderator
Posted

I got mine today too. I am figuring Santa must be in on the delivery for everyone to get them this close together, I can't see the postal service being that efficient. Usually my magazines show up about a week after most everybody else. I have subscribed for several years. In that time he has moved a few times and had some good and bad employees. He just moved again. I see he is in Maine now, was in Virginia last I think. Pretty much a one man show, and is a pretty decent source of information and advertising. One thing I notice is that there is no real pattern to getting them. I have gotten two separate month's issues in the same week, and gone almost two months with nothing.

Bruce Johnson

Malachi 4:2

"the windshield's bigger than the mirror, somewhere west of Laramie" - Dave Stamey

Vintage Refurbished And Selected New Leather Tools For Sale - www.brucejohnsonleather.com

  • Contributing Member
Posted

I suspect the reason things have just started to happen is because Johanna has been taking a hand... Thanks J. Much appreciated.

"Some mornings, it's just not worth chewing through the leather straps"

Ray Hatley

www.barefootleather.co.uk

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