CTP Report post Posted February 25, 2009 (edited) OK I bought an Artisan servo motor it arrived today no instructions- or suggestions instilation was simple anyway I removed the rest I am not a negitive guy I was just upset over MY problems in set up. I am happy it works sews through whatever I would use I can single stitch WOW!!! I saw that on this site but never thought I could do it MY addler ran faster than my car! Now It's new machine. Chuck in CA Edited February 25, 2009 by CTP Quote Share this post Link to post Share on other sites
gnarls Report post Posted February 25, 2009 OK I bought an Artisan servo motor it arrived today no instructions- or suggestions instilation was simple anywayBUT!!! all I get is a blinking "caution" light now what does that mean? I checked everything re read the non existant instructions and trouble shooting guide Nothing Just that blinkig light. OH and it seems my new 500c servo motor is actualy a 400 watt ( or so says the box) HMM??? I payed for a 500 watt . Now I hope this is not a thumbnail view of the entire co. Any suggestions for tonight? Thanks Chuck in CA had one do the same. it seemed to happen when i plug it in and hit the on button to soon. had to trun off unplug wait a while plug back it wait a few seconds before hitting the on button. dont no why Quote Share this post Link to post Share on other sites
Bree Report post Posted February 25, 2009 Call 1-888-838-1408. Ask for Steve Tayrien. Your problem will get resolved. Simple as that. Quote Share this post Link to post Share on other sites
Artisan Dave Report post Posted February 25, 2009 Chuck, Please give me a call and I will make sure your Artisan Servo Motor is operating correctly. Dave 1-888-838-1408 Thanks Quote Share this post Link to post Share on other sites
CTP Report post Posted February 25, 2009 Chuck,Please give me a call and I will make sure your Artisan Servo Motor is operating correctly. Dave 1-888-838-1408 Thanks Thanks Dave I called seems the 400 watt is a laybleing thing from the supplyer and it is a 500 watt motor walked me through my issues ( I had figured them out ) Everything is cool . Dave and Artisan were up front shipped on time no problems ( I personaly like bieing able to talk to a human - which is a rarity these days Right?) Now I 'm off to sew something even though I dont have anything to sew. my machine is so easy to use now it's no longer Me against the Addler. Chuck Quote Share this post Link to post Share on other sites
Art Report post Posted February 25, 2009 Hi Chuck, That motor manufacturer makes both a 400 and 500 watt motors. I can't imagine them mislabeling a motor, and if they did, they would mislabel a whole run of them which would cause a recall. The 400s are cheaper than the 500s. If it says 400w on the motor, it is 400. Art Thanks Dave I called seems the 400 watt is a laybleing thing from the supplyer and it is a 500 watt motor walked me through my issues ( I had figured them out ) Everything is cool . Dave and Artisan were up front shipped on time no problems ( I personaly like bieing able to talk to a human - which is a rarity these days Right?) Now I 'm off to sew something even though I dont have anything to sew. my machine is so easy to use now it's no longer Me against the Addler. Chuck Quote Share this post Link to post Share on other sites
CTP Report post Posted February 25, 2009 Hi Chuck,That motor manufacturer makes both a 400 and 500 watt motors. I can't imagine them mislabeling a motor, and if they did, they would mislabel a whole run of them which would cause a recall. The 400s are cheaper than the 500s. If it says 400w on the motor, it is 400. Art Hi Art Thanks for the input. Iasked about that Dave said " we have a 400 W motor it is another part no. " I have the correct Part NO. He also said the "motor is 500W we have tested them ". Now weather it is or not I have little recorse out side of a testing lab which would be more trouble than it's worth. And to be honest if it were me and my CO. I would open every package and put on the correct label- if in fact they ARE 500W. I cant be the first person to notice the discrepency in the labeling or the picture in the AD. Chuck Quote Share this post Link to post Share on other sites
gnarls Report post Posted February 26, 2009 CHUCK: YOU TALKED ABOUT YOU AGAINST YOUR ADDLER. WHAT MODEL AND ARE YOU NOW SELLING IT. THANKS Quote Share this post Link to post Share on other sites
CTP Report post Posted February 26, 2009 CHUCK: YOU TALKED ABOUT YOU AGAINST YOUR ADDLER. WHAT MODEL AND ARE YOU NOW SELLING IT. THANKS OH No I'm not selling - Now It's a 167 flat bed my problem was it's too fast way Too fast - or was. 400W or 500W the servo motor has it under control I can single stitch - no really- tap the pedal and 1! stitch Before and tap the pedal presto three INCHES of stitches. so I had to do a lot of wheeling I'm sure a professional could have opperated this much better but I'm not a professional not now not ever. I'm a blacksmith and for light work I use a 2 pound hammer. so subtle is out. I can only say if you have doubts about getting a servo just do it , I have the slower of the two Artisan sells I dont do long runs . Thanks though. Chuck Quote Share this post Link to post Share on other sites