delivering the goods

[steveb]

I dont know about all youse, but as I was pacing up a belt to go out, i realized that i et alot of compliments about how my stuff arrives at the clients door - and I though I'd share how i make the "out-of-box" experieince a good one.

I use a new box

I hand wrap the item in layers of tissue paper

i throw the scraps from making the piece into the box

I put a few stickers, brochures and a note in the box, etc..some schwag

i hand write the address

I send it Priority, delivery confirmation

it makes a diff, it looks like i care

my .02- how do you all do it?

steveb

Edited March 2, 2008 by Johanna
reduced pic sizes

[esantoro]

I dont know about all youse, but as I was pacing up a belt to go out, i realized that i et alot of compliments about how my stuff arrives at the clients door - and I though I'd share how i make the "out-of-box" experieince a good one.

I use a new box

I hand wrap the item in layers of tissue paper

i throw the scraps from making the piece into the box

I put a few stickers, brochures and a note in the box, etc..some schwag

i hand write the address

I send it Priority, delivery confirmation

it makes a diff, it looks like i care

my .02- how do you all do it?

steveb

That looks great. I also include a brochure on how to care for the leather. I'd like to get some ink stamps made to stamp my logo on the box. I wrap the item in 30 lb. kraft paper and then put it in a burlap bag for any moisture absorption while in transit.

ed

[leatheroo]

i need to pack my masks carefully and the best way i found was to use shredded paper. we have a shredding machine at work so there is an endless supply. i half fill a bag with the shreddings and then lay the mask on this then fill the bag to cover the mask then put in a box.

[Spider]

Well, I do mostly local sales but I guess I would use kraft paper and a custom box if I had to ship out. But then again, I work at a packaging and display company so I have endless access to all that since I design the stuff. Kinda spoiled you know.

Steve, where do you get your boxes? I love the stuff you include with your piece. Thank you for sharing.

Edited March 2, 2008 by Spider

[LarryB]

That is a nice package you send to them. Thanks for sharing this. I never really gave it much thought on packaging appearance.. but it makes good sense.

[SCOUTER]

Steve, It's the little details like that seperate the amateur from the professional... There is nothing worse then spending your hard earned money for a product and having it arrive in a beat-up box that has a crossed out address and a tear or two. I have been involved in almost every hobby and the most sucessful vendors always go the extra step in shipping and packing. I am sure that your extra efforts pay you back a hundred times over in "word of mouth" referrals. Nice Job as always...

[tonyc1]

Steve, It's the little details like that seperate the amateur from the professional... There is nothing worse then spending your hard earned money for a product and having it arrive in a beat-up box that has a crossed out address and a tear or two. I have been involved in almost every hobby and the most sucessful vendors always go the extra step in shipping and packing. I am sure that your extra efforts pay you back a hundred times over in "word of mouth" referrals. Nice Job as always...

And you can get rid of some of your scraps at the same time!

[LarryB]

I use SOME of my scraps for when I dye to test the dye or paint mix or if my brush is dry enough.. But when I seen that Steve sends a scrap in the box... the first thing that hit me was it shows what he started with and it leaves the smell of leather in the package. I'm glad Steve started this thread because I never thought of it, its probablly over looked and Scouter summed it up best. The one thing I like that Steve showes is that he has a logo and it all works off of that. Do you print your own cataloge or do you have a print shop do it? Anyway it all looks great.

Edited March 2, 2008 by LarryB

[TracyMoss]

Very nice Steve, makes you think about marketing a little more. I'm guilty of the old reused box myself, but can see the difference.

[esantoro]

I'm pretty stingy with my scraps, as I'm always using them to test stitch on or test edge, or test paint, or test anything.

ed