Cobra Steve Posted March 15, 2009 Report Posted March 15, 2009 Hello everyone, my name is Steve and i formerly worked for Artisan. Many of you know me through trade shows, leatherworker.net, word of mouth, or talking to me on the phone. I have always done my best to to help the customer. I have set the industry standards for customer service & tech support. I am well respected in the industry because of this. I have always been honest with you because i respect you and admire your skills. I have been reading some of your posts regarding the price decrease of the Toro Machines. I cannot stay silent anymore regarding this issue. The truth of the matter is credibility and ethics. I know for a fact, (i heard it from a very reliable source)that the real reason that Artisan dropped their price so drastically was for one reason, and one reason only. That reason was to hurt me and my new company, the Leather Machine Co., Inc., where i was introducing my COBRA line of Leather Machinery at the Wickenburg Leather show. Artisan felt that if they lowered their prices so low, that i would not be able to compete, and essentially putting me out of business. This underhanded tactic did not work. People came to my booth and wished me well on many occasions. I also made my share of sales, even though the deck was stacked against me. I welcome competition and i even said why don't we sell the machines at a fair price for both of us, but this fell on deaf ears. Price, as you well know, is not always the contributing factor when purchasing machinery. My features on my new line of COBRA leather stitchers are far better than Artisan's, including presser feet that were approved by very respected saddle makers and holster makers. There are other features that the COBRA machines have(that come standard on the machine)that make this the absolute best buy available. Quality is standard when you deal with me, and service is more important than the sale itself. If you have a problem in 6 months from now, and i am not able to help you, believe me, you will not tell your friend about me, but if i am able to give you the best service and support available, and you are satisfied with me, then you will tell your friend to call me. Many of the people that i sold machines to, recommended another person to call and ask for me. I am deeply grateful to you for doing so. If you would like to talk to me about anything that i have written about, then please call me at 1-866-962-9880 or cell 1-909-800-1429. And if you are not able to get the service that you deserve, you can always call me, i don't care where you bought your machine. Thank you for taking the time to read my post, your friend always, Steve Quote Thank You Steve Tayrien Leather Machine Co., Inc. 2141 E. Philadelphia St. Unit "U" Ontario, California 91761 1-866-962-9880 http://www.leathermachineco.com cobra@leathermachineco.com
Members jwwright Posted March 15, 2009 Members Report Posted March 15, 2009 Hi Steve...........do you have a website up yet for your new machines, or any other information available? Thank You, JW Wright Quote www.jwwrightsaddlery.com
Arturo Posted March 16, 2009 Report Posted March 16, 2009 Steve: Thanks for checking in here and I'm glad the Wickenburg show went well for you. I have been trying to contact you via email through your website for several days but for some reason I keep getting an "undeliverable" message. I'll PM you with some questions through this forum. Thanks again, Arturo Quote
Cobra Steve Posted March 16, 2009 Author Report Posted March 16, 2009 Hi JW, the website is being built as we speak. It should have more info in a couple of days. Thank you for your time, Steve Quote Thank You Steve Tayrien Leather Machine Co., Inc. 2141 E. Philadelphia St. Unit "U" Ontario, California 91761 1-866-962-9880 http://www.leathermachineco.com cobra@leathermachineco.com
Members BuckhornBrand Posted March 16, 2009 Members Report Posted March 16, 2009 Steve, I bought an Artisan 3000 from you at the Boot and Saddlemakers Roundup in Wichita Falls last October. You were a big help in my decision to buy the machine and have continued to be a big help anytime I had a question or a problem. Hope all goes well for you and I'll be checking out your website when it's up and running. Thanks for all you do to help us out, Chuck Norris Quote
Members anne newkold Posted March 16, 2009 Members Report Posted March 16, 2009 Steve, Best of Luck To you! One of the things I always respected the most about working with you was the fact that it did not matter to you from who someone bought a machine from, you were always willing to help people out with machine questions. Best of Luck!! Anne Quote Anne NewkoldDerby, KS Wheat State Leather Guildhttp://www.facebook.com/profile.php?id=1212125110http://www.facebook.com/pages/Newkolds-Lea...59534304?ref=mf
Members ryano Posted March 16, 2009 Members Report Posted March 16, 2009 (edited) One of the problems that I have with all dealers is this; All off these large cylinder arm clone machines are made and assembled in Asia. Either in China or Taiwan. There are 3 machine factories over there that make every one of them. I absolutely hate it when dealers tell me different. For this I might add, one process can can be done to the machines, like a quality check for instance, then that countries stamp can be put on that product. It is called a global pass through. Just be honest is all we're are asking. Edited March 16, 2009 by ryano Quote
Cobra Steve Posted March 16, 2009 Author Report Posted March 16, 2009 Steve,I bought an Artisan 3000 from you at the Boot and Saddlemakers Roundup in Wichita Falls last October. You were a big help in my decision to buy the machine and have continued to be a big help anytime I had a question or a problem. Hope all goes well for you and I'll be checking out your website when it's up and running. Thanks for all you do to help us out, Chuck Norris Hi Chuck, hope all is well. Thank you for the kind words. Johanna from leatherworker.net is building my website as we speak. There should be info within a couple of days. Thanks, your friend, Steve Quote Thank You Steve Tayrien Leather Machine Co., Inc. 2141 E. Philadelphia St. Unit "U" Ontario, California 91761 1-866-962-9880 http://www.leathermachineco.com cobra@leathermachineco.com
Members Kevinjohnson Posted March 16, 2009 Members Report Posted March 16, 2009 It's nice to seem people chime in and give their side of the story. I do not know Steve personally but have heard from respected people in the bus. (V.Weaver) that he's a good guy. Does this shed more light on Mr. Jerry? I would definetely like to hear his side. Quote
Cobra Steve Posted March 16, 2009 Author Report Posted March 16, 2009 It's nice to seem people chime in and give their side of the story. I do not know Steve personally but have heard from respected people in the bus. (V.Weaver) that he's a good guy. Does this shed more light on Mr. Jerry? I would definetely like to hear his side. Hi Kevin, thank you for the kind words, i will thank Vern as well, hope all is well,Steve Quote Thank You Steve Tayrien Leather Machine Co., Inc. 2141 E. Philadelphia St. Unit "U" Ontario, California 91761 1-866-962-9880 http://www.leathermachineco.com cobra@leathermachineco.com
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