Would you return these goods?

[sheathmaker]

I would expect there to be more care and attention paid at that price.

Personally, I would return them for a refund.

Cheers,

Badger

I would absolutely return them. End of story!

Paul

[Crystal]

My first gut respnse was the same as everyone else, Send that stuff back!

Second thought was more along the line of keeping them for a good show and tell after you get your products made. Leave the tags on them and you can show off the quality of your work compared to theirs.

For that kind of money, though - I'd have to send them back.

Crystal

[ArtS]

For that price I'd return it if I could. The edges are terrible and the leather looks cheap.

Art

[ruthless]

I've made a complaint and they told me to keep this lot and they'll send me a new batch for free. They actually tried to justify a lot of the issues as being the nature of handmade goods. They didn't dispute that the leather was bad quality though, so hopefully the new stuff will be significantly better.

[sheathmaker]

I've made a complaint and they told me to keep this lot and they'll send me a new batch for free. They actually tried to justify a lot of the issues as being the nature of handmade goods. They didn't dispute that the leather was bad quality though, so hopefully the new stuff will be significantly better.

Based on the information and photos you supplied, you have been grossly overcharged for that quantity of goods even if they were made of the very best materials in the world!.........................and finished to perfection.

It sounds to me like (" well you've stepped in our poo and you don't like it, so we'll keep your money and show you this other pile of poo to step in free of charge")

It's up to you, but I'd sure write them off for good if it was me.

Paul

[ruthless]

So, even if the quality was better, do you think these prices are too high?

2 x collars @ US$100 each

2 x leashes @ US$40 each

1 x leash @ US$30

I don't

[TwinOaks]

I agree with Sheathmaker.

The cost of materials + the cost of labor to make what you got is probably a few bucks per item. It's incredibly profitable for them to say oops, our bad, we sent you the cheap stuff by mistake, here's some more cheap stuff. Even doubling their order, they've made money. If you're okay with paying $50/collar, $20/leash, and $15/leash.....well, okay. I think that's a better price than the original invoice.

It sounds like you accept their refusal to refund your money. That's your business, but in answering your posted question, pretty much every leatherworker here has told you they'd return the merchandise, and why.

If you're really okay with those prices for that quality, please visit my website and place some orders. I'd love to completely fleece work with some customers with more money than standards.

Naw, nevermind. I won't send things like that out the door.

Edited May 25, 2009 by TwinOaks

[rdb]

Since I'm the only contrarian in the bunch, I'ld like to understand a bit better.

1. Someone offers to sell leathergoods at "x" amount.

2. Leather worker buys those goods "for research purposes"

3. Leatherworker, and others are not impressed with the quality, or price, of the work.

4. Everyone wants to return goods.

My impression is that this is a case of one of the following: industrial spying, reverse engineering, checking out the competition. This is not a case of buying something for personal use. Based on the brief description of the exchange, good things about this work would have been incorporated into the leatherworkers own products, but since the stuff was horribly uncraftsman like, and expensive, the leatherworker is returning the goods.

Most who bought this stuff for their own use, would probably return it for money, not swap. The fact that monies were not offered in return says a lot about the manufacturer. However, this is not a personal use issue. This is an admitted "check out the competition". Would any of you like someone to buy your product to check out, copy, incorporate it into their own, then return it, whether or not the quality was good. That was the whole purpose of the purchase. I say the buyer should "man up". The purchase was made. The information was learned. Mission accomplished.

All this kind of stuff does, is to increase the costs of producers in order to make up for lost packaging, sales, etc. Nevermind that this particular manufacture isn't up to snuff. It could happen to any of us. One person buys, just to "sample" the wares, and return it. It just so happens that in this particular case, a return may be warranted, but it still is a case of would you want someone doing it to you?

- end of moral rant

[UKRay]

Most who bought this stuff for their own use, would probably return it for money, not swap. The fact that monies were not offered in return says a lot about the manufacturer. However, this is not a personal use issue. This is an admitted "check out the competition". Would any of you like someone to buy your product to check out, copy, incorporate it into their own, then return it, whether or not the quality was good. That was the whole purpose of the purchase. I say the buyer should "man up". The purchase was made. The information was learned. Mission accomplished.

All this kind of stuff does, is to increase the costs of producers in order to make up for lost packaging, sales, etc. Nevermind that this particular manufacture isn't up to snuff. It could happen to any of us. One person buys, just to "sample" the wares, and return it. It just so happens that in this particular case, a return may be warranted, but it still is a case of would you want someone doing it to you?

Yup - I have to agree with you, Dave. There is always a price to pay for any research. I suspect you just found out what it is...

[Suze]

This also happens in the "big leages" too

I build lift trucks (well the electronics for them anyway) Our bigest competetor "R" builds trucks for slightly different warehouse designs than us.

We (my Company Crown) bought several of them to pull apart and "copy and upgrade" and we now sell a truck that also fits where theirs does. With a lot better build and manufactur process.

A Crown truck is about 90% built on site here in my town.

An R truck is about 20% built in their factory - the rest of it comes from all over the world (cheapest parts)

We hold about 50% of the WORLD market share for trucks right now. And even with the economy here in the toilet I think that is doing pretty good.

You have to expect people to buy your product and rip it apart and copy - that just means that you have to keep making YOUR stuff better than the last thing you sold.

People bought my things at dollhouse shows and I saw something "similar" on their tables later. But there were little tricks that I never shared on some of my products, and theirs just never quite caught up.