Artisan Toro 3000

[ABC3]

Has anyone on this forum purchased a new Toro 3000 within the last 10 months ? If so - any problems, likes, dislikes, ect.

Thanks for your input.

[Johanna]

I got an Artisan Toro 3000 this spring, and it is so straightforward even an idiot like me can use it sucessfully. It's well built, sturdy,and has all the bells and whistles (love that servo motor!) that anyone could ask for.

I wish I would have had it back when we the had a custom leather shop ten years ago. It would have paid for itself quickly and taken the shop to the next level of income.

I have had excellent supprt for the machine from Jerry, Wade (my dear husband) and even Steve, but honestly, I haven't needed much. It's a great machine at a good price, in my humble opinion. But by all means, talk to the other dealers and see what they have to offer too. They can answer your questions. Sewing machines are investments, and the dealers can help you make the right machine choice for what you intend to sew with it.

Jerry (Artisan) 888-838-1408 http://artisansew.com

Steve (Cobra) 1-866-962-9880 http://leathermachineco.com

Ryan O. Neel (Cowboy) 1-866-507-8926 www.cowboysew.com

HTH

Johanna

[ABC3]

Johanna - you have PM

[Cobra Steve]

Hi Hobby Tom, like Johanna says, contact all the dealers and see what they have to offer, the info is free, but you can be sure, no matter what you buy, I will be there to help you with any problem you may encounter. Thanks, Steve

[K-Man]

HobbyTom:

Something you might want to consider in the purchase of the machine is after-sale service. I've had the opportunity to work/deal with all three mentioned in this thread. My experience has been far less than stellar with respect to Artisan. There's been two instances in particular that have caused me to choose not to deal with them again, even though the three machines of their's that I have are now covered by their extended warranty. One instance happened approximately 3 years ago; the second (and final) instance happened last month.

On the flip side, I've known Ryan for approximately 7 years now and have bought numerous machines from him. I've known Steve for approximately 4 years. Both of these folks have always helped with any issues/questions about machines, whether it was one of theirs or someone else's brand. IMO, it's the customer service that enhances the deal.

If I were allowed to make a recommendation I would get the same machine as the 3000 from either Ryan or Steve. Best of luck to you in your search.

[ABC3]

K-Man,

You have a PM if it went through. If not email me.....

[K-Man]

K-Man,

You have a PM if it went through. If not email me.....

Hobby Tom:

Your pm did not come through. I sent you a pm and email.

Edited September 1, 2009 by K-Man

[ABC3]

Kevin, Sorry about the PM. I would like to know more about your problems with Artisan. When you have time give me a call (678/520-2695). I'm thinking about just selling it. It only has about 3 or 4 spools of thread through it so it's still new. Anyway have a great day. Tom

Hobby Tom:

Your pm did not come through. I sent you a pm and email.

[cbsleather]

Has anyone on this forum purchased a new Toro 3000 within the last 10 months ? If so - any problems, likes, dislikes, ect.

Thanks for your input.

Hey Hobby Tom, I just bought a Cobra from Leather Machine. It was less expensive and I feel it is probably as good or better than the Toro. Steve also has a great warranty and super customer service. I had some local shipping problems and Steve got right on it. I had my machine quickly. I started using it right away and love the speed and control that I have. I have an Artisan 797 and Steve used to help me with it when he worked for that company. I did not hesitate to buy a Cobra from him when he started his company. I'll tell ya, he will work with you and support you. The price was great and the machine does everything advertised. Contact me if you need to.

[Cobra Steve]

Thanks, friends, I appreciate it! Steve