The site went down at 6:30 last night when the host did some kind of update they were very vague about. I spent the day talking to AI and people who don't speak American English and finally got a ticket escalated around noon. Every time we'd reboot, the sites would work for a couple of minutes until something killed the connection. I think it's sorted now, and I am waiting for the patronizing email I'll be getting about the resolution. I'll keep you posted.